Privacy Policy

Last updated: March 19, 2026

Aally ("we," "us," or "our") operates the website at aally.io and provides supply chain sourcing and inspection services. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly when using our services:

• Contact information: Name, email address, phone number, company name
• Sourcing request details: Product descriptions, quantities, specifications, budgets, and timelines
• Payment information: Processed securely through Stripe — we do not store your credit card details
• Communications: Emails and messages exchanged through our platform

We also automatically collect:

• Usage data: Pages visited, time on site, referral source
• Device information: Browser type, operating system, IP address

2. How We Use Your Information

• Process and fulfill your sourcing requests
• Communicate with you about your orders and our services
• Coordinate with our inspection team and suppliers on your behalf
• Process payments through our secure payment provider
• Improve our website and services
• Send service updates (you can opt out anytime)

3. Information Sharing

We share your information only as necessary to deliver our services:

• Suppliers and manufacturers: Product specifications and order requirements (never your payment details)
• Our inspection team: Order details needed to perform quality inspections
• Payment processors: Stripe processes your payments under their own privacy policy

We never sell your personal information to third parties.

4. Data Security

We take reasonable measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Encrypted storage of sensitive data
• Access controls limiting who can view your information
• Regular review of our security practices

5. Data Retention

We retain your information for as long as needed to provide our services and comply with our legal obligations. You can request deletion of your data at any time by emailing us.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

7. Cookies

We use minimal cookies and local storage for basic site functionality and analytics. We do not use third-party advertising cookies.

8. Changes to This Policy

We may update this policy from time to time. We'll post any changes on this page with an updated date.

9. Contact Us

Questions about this policy? Reach us at jing.lin@aally.io.